V Mechanic India
Effective Date: 27 June 2026
At V Mechanic India, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services, website, mobile applications, social media channels, or communicate with us.

1. Information We Collect
We may collect the following information:
Personal Information

• Full name

• Mobile number

• Email address

• Residential or pickup/drop location

• Vehicle information (make, model, registration number, service history)

• Payment information required for transactions

Technical Information

• IP address

• Device information

• Browser type

• Website usage information

• Cookies and analytics data

Communication Information

• Messages, emails, calls, and customer support interactions

• Service feedback and reviews

2. How We Use Your Information
Your information may be used to:

• Provide vehicle repair and maintenance services

• Schedule pickups, inspections, and appointments

• Process payments and invoices

• Send service updates and notifications

• Respond to customer inquiries

• Improve our services and customer experience

• Prevent fraud and ensure security

• Comply with legal obligations

3. Data Sharing Policy
V Mechanic India does not sell, rent, trade, or monetize customer personal data to any third party.
We may share limited information only when necessary with:

• Authorized service partners and technicians

• Payment processing providers

• Logistics or pickup and delivery partners

• Government or legal authorities when required by applicable law

All third parties receiving information are expected to maintain appropriate confidentiality and security measures.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your data, no method of electronic storage or transmission over the internet is completely secure.
5. Data Retention
We retain customer information only for as long as necessary to:

• Provide our services

• Maintain service history records

• Comply with legal, tax, or regulatory requirements

• Resolve disputes and enforce agreements

6. Cookies and Analytics
Our website may use cookies and similar technologies to:

• Improve website functionality

• Analyze website traffic

• Remember user preferences

• Enhance user experience

You may disable cookies through your browser settings, although some features may not function properly.
7. Your Rights
Depending on applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your data

• Withdraw consent where applicable

• Request details regarding data processing

To exercise these rights, please contact us using the information below.
8. Third-Party Links
Our website or social media pages may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Privacy Policy
V Mechanic India may update this Privacy Policy from time to time. Updated versions will be posted on our website with the revised effective date.
11. Contact Us
V Mechanic India
Phone: +91 92707 81505
Email: support@vmechanicindia.com
Website: V Mechanic India
By using V Mechanic India's services, website, or applications, you agree to the terms of this Privacy Policy.